We offer FREE Standard Shipping on all merchandise orders over $199(excluding taxes) in GTA(Toronto Region, York Region, Durham Region, Halton Region, Peel Region). For orders less than $199, or delivering to other regions within Canada, flat rate of $15 for standard shipping will be charged. For other countries, please contact customer service for details.
When your order is ready to be shipped, you will receive a shipment confirmation by message. Usually every order will be shipped within 2-5 business days of receiving the order. The confirmation will contain the shipment details, a tracking number, and a link of the selected carrier site. To track the order, please click on the tracking number located near the bottom of the confirmation message.
All orders ship Monday – Friday, excluding federal holidays within Canada.
Pick-up in Store
When your order is placed, you will receive a confirmation code, please call customer service at 905-747-0627 (Richmond Hill) or 647-350-7628 (North York) to arrange for a pick-up.
Please get your confirmation code ready for verification when you pick up in store.
Taxes
All item prices list are excluded tax and are subject with GST/HST at the tax rate stipulated by Ontario law.
Return policy:
All unopened products can be exchanged to the other products or same valued store credits or returned within 14 days of purchase by contact our customer service at 905-747-0627 or 647-350-7628 with your original order number on hand. The clinic will process the refund to you within 7-14 business days after receiving the product you returned. The postage for sending back will be borne by the purchaser itself.